This accessibility statement applies to the retreatsvalencia.com website.
This website is partially compliant with RD 1112/2018 due to the exceptions and non-compliance of the aspects listed in the following point.
PREPARATION OF THE FOLLOWING ACCESSIBILITY STATEMENT
This statement was prepared on 10 February 2023. The method used to prepare the statement has been a self-assessment carried out by the company itself.
COMMENTS AND CONTACT DETAILS
You can make communications on accessibility requirements (article 10.2.a of RD 1112/2018) such as, for example:
Report any possible non-compliance on the part of this website.
Transmit other difficulties in accessing the content.
Formulate any other query or suggestion for improvement relating to the accessibility of the website via the contact email firstname.lastname@example.org
WHAT PERSONAL DATA DO WE COLLECT?
Complaint regarding compliance with the requirements of RD 1112/2018
Request for accessible information relating to:
Content that is excluded from the scope of application of RD 1112/2018 as established by Article 3(4).
Content that is exempt from compliance with the accessibility requirements because it imposes a disproportionate burden.
In the Request for accessible information, the facts, reasons and request must be clearly specified in order to establish that it is a reasonable and legitimate request.
Complaints and claims regarding accessible information shall be made via the above email address.
If, once a request for accessible information or complaint has been made, it has been rejected, the person concerned does not agree with the decision taken, or the response does not meet the requirements set out in article 12.5, the person concerned may initiate a complaint.
A complaint may also be lodged if the period of twenty working days has elapsed without a reply having been received.